Help & FAQ

Use the left sidebar to open Shouts, Explore, Stories, Blogs, Music, Achievements, Chat Rooms and Play Poll. On smaller screens, use the navigation icons at the bottom and the menu for other features.

Shouts is the main community feed. Scroll through updates from other users, share your own posts, and react or comment on posts you enjoy.

Explore helps you discover people on Fansoci. Use the available filters to browse profiles by options such as online status and profile picture. Select a username or avatar to open a profile.

Shouts returns to the feed. Messages opens private conversations. Friends opens your social connections, and Notifications shows social activity such as reactions or friend requests.

Open Shouts. Use the post box to type your update, choose any available attachment or audience option, then publish it. Your Shout appears in the feed.

While creating a Shout, use the Photo, Video or GIF option if it is available. Choose your media, wait for it to finish loading, and publish the Shout.

Public means anyone who can access public posts may see your Shout. Friends limits it to your accepted friends. Private keeps the Shout for you only. Choose the audience before you publish.

Use the heart to like or unlike a Shout. Select the comment icon to write a reply. If a sharing control is shown, use it to share the post.

Open the three-dot menu on your Shout and choose an available Edit or Delete action. These options appear only where the feature is supported.

Choose Save or the bookmark option on a Shout when available. Open Saved in the left sidebar to find the content you saved.

Select the person’s avatar or username in Shouts, Explore, comments, or your friend list. Their profile shows the information and posts they have chosen to share.

Open their profile or find them in Explore, then use Add Friend if available. Once the request is accepted, you are connected as friends.

Go to Explore and choose the Online filter, if shown. The results will show people currently marked as online.

Open Profile Visitors from the left sidebar to see available recent profile-visit activity. Use the X control to remove an entry if the feature offers it.

Open Profile, select Edit Profile, update the available information, and save your changes.

On your profile, choose Customize to select available colors and styles. Save the design to apply it to your profile.

Use the edit control near your own profile photo. Depending on the enabled features, choose a new photo or an avatar you created in Avatar Studio.

Open a person’s profile and select Message, or open Messages and select a conversation. Type your message and press Send.

Look at the Messages icon in the top navigation. New private messages appear there with an unread count, not in the general notification bell.

Open a conversation and choose the voice or video call control, if enabled. Allow microphone or camera access when your browser asks, and use the call controls to mute or end the call.

Open the gift selector in a conversation where available, choose a gift, review its points cost, and confirm. The cost is deducted from your points balance.

Open Chat Rooms in the left sidebar to view rooms available to you. Choose a room to join its conversation, and follow the room rules.

Open Stories and select a story to view it. Use the next and previous controls to browse more stories.

On Stories, use the add/create option when available, select your media, and publish it. Story creation may depend on account permissions.

Blogs are for longer posts and articles. Open Blogs to read content, and use the create option if your account has permission to publish.

Open Music from the left sidebar to browse the songs or playlists available on the site and use the player controls to listen.

Open Play Poll from the sidebar, choose the pool game when available, and follow its How to Play instructions. Select Low, Medium or High graphics quality depending on your device.

Open Achievements to see available milestones, badges and other rewards earned through activity on Fansoci.

Open your Points balance to see your points and available earning rules. The site may award points for eligible posts, likes, comments or other activities, subject to daily limits.

If VIP Membership is enabled, open its page to see which extra features are included and the number of points needed to unlock them.

Use the Light mode or Dark mode switch in the sidebar or the appearance setting to change how Fansoci looks.

Use the Language selector in the left sidebar or Settings, then choose the language you prefer. Interface labels change where translations are available.

Open Notifications using the bell icon for social updates. Private-message alerts are shown separately by the Messages icon.

Open the three-dot menu on the person’s profile or relevant post and choose Block or Report where available. To report a serious issue, use Contact & Support.

Check Settings for privacy options, and use Public, Friends or Private when posting Shouts. Avoid sharing your address, school schedule, passwords or live location.